| Q. | How can I search the site? |
| A. | You may search this site to locate topics, keywords, authors, or titles of sessions. Simply type the word or words into the Search box at the top right of the page and click Search or hit the Enter key on your keyboard. |
| |
| Q. | How do I download a study? |
| A. |
When you have completed the shopping process you will be on the Download page. Select PC/Windows or MAC/OSX depending on your operating system, from the drop-down menu. Then click the Download button next to the title of the session you want to download. (Depending on how many you ordered, there may be just one, or several.) |
| | If using a PC with Windows |
| | Once you click Download, a dialog box will open asking you what you want to do with the file. Depending on your web browser and the version of Windows you are using, it will give you the options to Open, Run, Save, Save As, or Cancel. |
| | If you click Run or Open, you will then be asked where you want to save the file. The default location will be your desktop. Use the Browse function to change the location, and then click OK. The file will unzip and open automatically in that location. |
| |
If you choose Save or Save As, a box will open asking you to choose the location to save the file. Using the Save In arrow, select a folder, such as My Downloads or My Documents, and then click Save. Open the folder where you saved the file, and double-click on the file. It will "open" in that location. |
| |
Important note: Be sure you remember where you saved the file and what it is named! That will make it much easier to locate it later, and will prevent you from having to download it again. Also, please do not rename the file until you have successfully downloaded it to your computer. |
| | If using a Macintosh with OSX |
| | Once you click Download, a DMG file will be placed on your desktop. If it does not launch automatically, double-click it. This will mount a volume containing the files in your study. This volume acts as a folder. You can discard the DMG file, but do not throw away the volume containing your PDFs. |
| |
Important note: Be sure you remember where you saved the file and what it is named! That will make it much easier to locate it later, and will prevent you from having to download it again. |
| |
| Q. | How much will it cost? |
| A. | Individuals, churches, and other organizations have three options for purchasing studies from The Thoughtful Christian: |
| |
Individual Purchase |
| | The rates for downloading individual studies on TheThoughtfulChristian.com are as follows: |
| |
| One-session unit | $5 |
| Two-session unit |
$10 |
| Three-session unit |
$14 |
| Four-session unit |
$18 |
|
| | |
| |
Save Money with a Basic Study Pack! |
| |
Benefits of the Basic Study Pack |
| |
You may purchase a pack of five units, of any length, for just $40. These five units may be downloaded at any time. |
| |
For example, if you purchase a study pack today, you can download a one-session unit today, a two-session unit and a three-session unit next week, and two three-session units next year. (Your savings in this scenario, incidentally, would be $13 over purchasing the units individually.) |
| |  |
| | Annual Subscription |
| | Sign up for an annual subscription today! Save money, have unlimited access, and add additional users to your account! |
| |
Benefits of an Annual Subscription |
| | UNLIMITED DOWNLOADS: An annual subscription allows you to download as many studies as you want in a twelve-month period. You may download new material, or material that was posted before your subscription began. Your subscription will begin as soon as you complete the order, and you may begin downloading studies immediately. |
| | ADDITIONAL USERS: Another benefit of a subscription is that you can add up to four additional users to the account. So, if you are a director of Christian education or a pastor who oversees the education program, you can add your teachers to the account so they can h
ave access and download as many studies as they want, whenever they want. |
| | REBATE: If you?re not ready to commit to a subscription just yet, try out a few studies and see what you think. Come back within thirty days of an individual or pack purchase, and we?ll deduct the cost of that purchase from the cost of the annual subscription. |
| | |
| | |
| |
| Q. | Can I set up a church account rather than using my credit card? |
| A. |
Annual subscriptions can be charged to a church account. To set up the account please call a Customer Service representative at 800-554-4694 between 10 A.M.-5 P.M. (eastern standard time) Monday through Friday. You can leave a message anytime, and your call will be returned during normal business hours. |
| |
| Q. | What are the benefits of an annual subscription? |
| A. | UNLIMITED DOWNLOADS: An annual subscription allows you to download as many studies as you want in a twelve-month period. You may download new material, or material that was posted before your subscription began. |
| | ADDITIONAL USERS: Another benefit of a subscription is that you can add up to four additional users to the account. So if you are a director of Christian education or a pastor who oversees the education program, you can add your teachers to the account so they can have access and download as many studies as they want, whenever they want. |
| | REBATE: If you?re not ready to commit to a subscription just yet, try out a few studies and see what you think. Come back within thirty days of an individual or study pack purchase, and we?ll deduct the cost of those purchases from the cost of the annual subscription. |
| |
| Q. |
What is the Basic Study Pack? |
| A. |
You may purchase a pack of five units, of any length, for just $40. These five units may be downloaded at any time. For example, if you purchase a study pack today, you can download a one-session unit today, a two-session unit and a three-session unit next week, and two three-session units next year. (Your savings in this scenario, incidentally, would be $13 over purchasing the units individually.) |
| |
| Q. | Can I save my personal information? |
| A. | Click on SIGN IN. Below the Existing Customers Login is a hyperlink asking "Forgot your password or login ID?" Click on that line. You will be asked to type in the email address you used when setting up the account and to click the Submit button. A new temporary LoginID and Password will be emailed to that address. Once logged in, you will be prompted to create a new Login and Password. |
| | This will take you to your Billing Info, Payment Info, and Order History. The Billing and Payment information was saved during the account set-up. Click Edit to make any changes necessary. Once you have completed those changes, click Continue. |
| |
| Q. | Can I view my order history? |
| A. | Yes. Click on My Account and enter your LoginID and Password. Click Submit. |
| | This will take you to your Billing Info, Payme
nt Info, and Order History. |
| |
| Q. | What should I do if I forget my password or LoginID? |
| A. | Click on SIGN IN. Below the Existing Customers Login is a hyperlink asking "Forgot your password or login ID?" Click on that line. You will be asked to type in the email address you used when setting up the account and to click the Submit button. A new temporary LoginID and Password will be emailed to that address. Once logged in, you will be prompted to create a new Login and Password. |
| |
| Q. | What should I do if I lose a study that I already downloaded? |
| A. | Click on My Account and enter your LoginID and Password. Click Submit. This will take you to your Billing Info, Payment Info, and Order History. From your Order History, you can download previous purchases free of charge for ninety days. After ninety days, you will have to purchase the study again. |
| | If you have purchased a subscription, click on My Account and enter your LoginID and Password. Click Submit. Using the navigation bar across the bottom or the Search function located in the upper-right-hand corner, locate the study you lost. You will be able to download previous purchases free of charge as long as your subscription is active. |
| |
| Q. | How can I email the studies after I download them? |
| A. | PDF files can be sent via email as an attachment. |
| |
| Q. | Can other people use my account? |
| A. | You should never give someone your LoginId or Password. Your credit card information and Order History are accessible with this information. Giving someone this information would allow this person to charge purchases to your credit card. |
| | If you have purchased a subscription account, you can add up to four additional users to the account. Each person added to the account will be given a unique LoginID and Password. They will not use your LoginId and Password, and they will not have access to the credit card you used to purchase the subscription. |
| |
| Q. | Can I make photocopies for my friend in another church, or email the studies for them to use in their classes? |
|
A. |
No. Individuals and churches are given permission to make photocopies of studies they download for use in a single class, or to email student handouts to class participants. Permission is not granted for distribution of these studies, either by photocopy or by email, to other individuals or churches for their use. Those who distribute copyrighted materials from this Web site in violation of these policies, and in violation of U.S. copyright laws, will have their access to the site revoked. |
| |
| Q. | Is The Thoughtful Christian affiliated with any religious organization? |
| A. | The Thoughtful Christian is maintained by Westminster John Knox Press, the publishing house of the Presbyterian Church (U.S.A.). However, The Thoughtful Christian is an ecumenical site with writers from a variety of denominational affiliations and experiential backgrounds. It is our goal to help Christians from a wide variety of perspectives find resources to help them understand, share, and practice their faith. |
